How to Replace the Internal MicroSD Card - RT6

This unit is the eMyWay system, also referred to as RT6, RNEG2, or WIPNAV+ for the Peugeot platform and made by Magneti Marelli.
Main Features: The eMyWay colour satellite navigation has high resolution mapping, Bluetooth Telephone & Audio Streaming supported profiles, USB support for Media files & CD

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GiveMeABreak
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How to Replace the Internal MicroSD Card - RT6

Post by GiveMeABreak » 05 Jun 2019, 15:12

Ok, I decided to cut through all the waffle and go directly to the possible fix. Bear in mind that this may not solve your specific issue, but has been known to resolve boot lockups or the 'check in progress' error.

The usual disclaimer applies - do this at your own risk:

You will need:
  • The latest firmware CD from your dealer (should only cost a few £s), as it is only a firmware update. The latest firmware version is 2.86B, but I know that V2.86 was part: 9691894880.
  • You'll also need a Torx 8 screwdriver bit.
  • A new Class 10 8Gb MicroSD Card.
Before commencing, follow the battery disconnect procedure detailed below - then return here to complete the guide, before returning to the procedure to reconnect the battery as stated.

Battery Disconnection Procedure

Pic 1a.png
Pic 2.png
Essential - disconnect the battery (detailed above) and carefully remove the unit from the vehicle.
Undo the 5 screws circled.
Remove the screws from the top cover and remove the tamper proof seals (this will void any warranty you may have).
Pic 3.png
Pic 4.png
Caution: Fragile ribbon cables attached underneath CD Unit
Gently remove the case.
Remove any screws holding down the CD unit - but beware this is attached with ribbon cables!.
After you have moved this away, leaving the cable attached,
gently raise the motherboard to reveal the MicroSD card shown at the side.
Gently push this in and it should release itself so you can slide it out as circled.
Do not put your new MicroSD card in a Macintosh / Apple device, nor a Windows PC! There is no need to format the new MicroSD card. If you put the card into a MicroSD adapter and insert it into a Windows PC, Windows will write "System Volume Information" files to the card and cause problems later. A MAC uses a different file system and can cause corruption!

Insert your new MicoSD 8Gb card into the unit and it should gently lock into place. If it came with a MicroSD adapter to use in a PC, make sure you remove the card from the adapter!
Replace the CD and case cover / screws in reverse order to disassembly.

Make sure you have your bluetooth phone switched OFF or disable the bluetooth connectivity before proceeding - you do not want a call coming in or the car picking up the phone during the flashing process.
  • Reconnect the battery following the last part of the battery disconnection procedure.
  • Have the firmware CD ready to insert as soon as the vehicle is started.
  • Start the car and insert the firmware CD as soon as possible.
The flashing process should start and take anything up to 30 minutes or so. Leave the engine running at all times - do not fiddle or operate any switches, gears or controls whilst this is flashing as doing so can send signals to the unit via the CAN network that can interrupt the process.

Jobeau
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Re: How to Replace the Internal MicroSD Card - RT6

Post by Jobeau » 17 Aug 2019, 10:06

Thanks Marc,

I am used to stripping down computers so I think I could tackle that carefully. Before I do so though I will take it to my Citroen dealer in Fareham for a diagnostic check.

John B.

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Re: How to Replace the Internal MicroSD Card - RT6

Post by GiveMeABreak » 17 Aug 2019, 10:57

Don't hold your breath - they'll charge you for a diagnostic anything up to £90 - and will only send these off for repair - about £400-500 minimum. There's nothing they can do with them on site and they send them off to the Clarion Centre or will try and sell you a new one at over £1k

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Re: How to Replace the Internal MicroSD Card - RT6

Post by Lynnzer » 17 Aug 2019, 12:38

Complete waste of money and time getting them to do a diagnostic check.
They know nowt about the units and can't repair them anyway. All they could reasonable say is the unit isn't working and needs to go to Clarion.
As Marc says, a repair would cost upwards of £400 if they can get Clarion to do it, and if not, a new unit will be around £1100 plus other services such as the setting up and installation. The £400ish repair cost is extra on top of the diagnostic check too of around £100 so it runs out pretty expensive. Clarion won't speak with Joe public so any repair, if it were possible would be via the local dealer.
If you followed the recommended procedure Marc has shown and it still won't run, then it's knackered. Simple. Best get a reconditioned one from the place I got mine. It was already set up with the VIN number so ran as soon as it was installed with no faffing about.

If you look on Google you'll find the full list of the manufacturers factories and service facilities. One of them may be who does repairs and if you can find out which one, then you maybe could speak with them directly about them repairing for you.

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Re: How to Replace the Internal MicroSD Card - RT6

Post by GiveMeABreak » 17 Aug 2019, 14:21

Yes - have to agree with all that 100% ^

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Re: How to Replace the Internal MicroSD Card - RT6

Post by ogis393 » 18 Aug 2019, 19:49

when do have to replace sd card ?What problem has to be?
Because i have problem in my car now (ds5h).Frozen screen, the light on and you can hear then fan is keep spinning or trying but nothing else is on( radio, parking sensor, map) nothing is on.
So ive been told from Facebook ds group that need changing sd card and using USB install new firmware and map. Plus they said that this is not a not whole unit (cd-player where sd card goes).
I had problem with reverse camera video or radio did not came on sometimes before it frozen,so i was holding (cd reject ) button for around 30s to restart system and last time i was restarting and it just froze...
Can anyone HELP ME AND GIVE AN ADVISE ?
thank you

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Re: How to Replace the Internal MicroSD Card - RT6

Post by white exec » 18 Aug 2019, 20:30

Hi Ogis,
Welcome to the forum, but please, for security reasons, Edit your Profile (personal details) to remove your exact address. 'Hull UK' will do fine.

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Re: How to Replace the Internal MicroSD Card - RT6

Post by Lynnzer » 18 Aug 2019, 21:31

Hi Chris, you have more less the exact same problem I had when I started this topic at post number 1.
All the information you need is in the posts from there on BUT to shorten things, do a Micro SD card swap with new firmware in the recommended way as told by Marc. If that doesn't fix it, then you'll need a reconditioned unit I guess, as in the last posters topic.

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Re: How to Replace the Internal MicroSD Card - RT6

Post by stagwood » 18 Dec 2019, 14:49

GiveMeABreak wrote:
17 Aug 2019, 14:21
Yes - have to agree with all that 100% ^
Hi,

I own a Citroen DS5 2013 which is encountering the same issues, the unit will work after it has been off for around 1 day, but other than that it will constantly cycles through the booting sequence.

Some advice on the above procedure would be greatly appreciated, particularly in relation to the firmware version i require for my specific car.

Cheers

Andy

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Re: How to Replace the Internal MicroSD Card - RT6

Post by GiveMeABreak » 19 Dec 2019, 16:30

What firmware is your current unit?

Start car, press SETUP button for about 3 seconds, then select 'radio-telephone diagnosis', then select 'Unit Description' and let me know what it says.

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Re: How to Replace the Internal MicroSD Card - RT6

Post by D0Z3R2K4 » 21 Dec 2019, 17:48

Hi all and I think I have the same issues

I seem to have completely lost my media,CD, Bluetooth, reverse sensors everything.. the screen flickers and then restarts. I have no idea what's gonna wrong.. everything had been great until yesterday. I can hear the fan on the cd unit continue to come on and then go off even when the car is off.

It's a 2012 DS4 Sport so obviously out of warranty etc..

Is it kaput!?

I can't seem to get any access do I try the new SD card and firmware update... I can't find what version I have due to no screen..

TIA

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Re: How to Replace the Internal MicroSD Card - RT6

Post by GiveMeABreak » 22 Dec 2019, 01:57

Overheating can cause these issues - the fact that the fan is on after the car is switched off tells you it is trying to cool the unit down.

Leave it overnight and try again in the morning - if it restarts, fine - if not then it could indeed be a sign that the SD card is end of life (they do not last forever as the NAND storage clocks are written and re-written to again and again).

If there is no improvement after leaving it overnight, try a BSI reset to eliminate any ECU issues:

BSI Reset / Battery Disconnect / Reconnect Procedure

If there is no improvement, then you have nothing to lose by trying the MicroSD card replacement - although there are not guarantees!

Just make sure you have a recent firmware CD or on USB - as this will recreate all the partitions and install the software for you. If successful, you may still need some of your factory options configured again to get everything back up, because a major firmware update can reset the Head Unit ECU back to factory defaults.

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Re: How to Replace the Internal MicroSD Card - RT6

Post by D0Z3R2K4 » 23 Dec 2019, 14:15

@GiveMeABreak Thanks so far :-D

i dont think its an over heating issue as if i go out to the car and unlock the doors (away all night) the fan starts doing the same thing all over again.

i started fiddling - (before the BSI tips) does this matter :( or can i still do it and start again?

the SD card does it have to be new (or can i delete volume as to remove fat32)

i have a DS4 2012 Sport with 7" screen so am i correct in saying i have a RT6 Magneti Mareli eMyway display?

do you have a link of the firmware upgrade procedure - what im supposed to expect - the reason i ask when i had the original problem i had the slight flicker of the Citroen logo and reboot ive swapped out the SD card with one that i deleted the volume - now i get no screen flicker #-o

do i put the flashdrive in the USB or a CD into the CD drive (im getting nothing on the display with USB when i turn on the ignition) [-o<

thanks for your help thus far.

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Re: How to Replace the Internal MicroSD Card - RT6

Post by GiveMeABreak » 23 Dec 2019, 16:33

Before you do anything, post your VIN here (it will be auto-masked from public view) so I can confirm exactly what you do have. I just assumed you posted in the RT6 section so did have an RT6 - but best to check first.

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Re: How to Replace the Internal MicroSD Card - RT6

Post by D0Z3R2K4 » 23 Dec 2019, 16:53

Ok I'll do it in a mo